Return Policy

Return & Refund Policy

Last Updated: 08/24/2026

At MetaFuel Nutrition, LLC, the quality, safety, and integrity of our products are important to us. Because our products are dietary supplements and consumable goods intended for ingestion, all sales are final and we do not accept returns or exchanges.

1. No Returns

Due to health, safety, quality-control, and product-integrity considerations associated with consumable products, MetaFuel Nutrition does not accept returns of any products once an order has been shipped or delivered.

This policy applies to:

Unopened products
Opened or used products
Sealed products
Dietary supplements and other consumable products
Sale or promotional items

Because we cannot verify the storage, handling, or condition of a product after it has left our control, returned products cannot be placed back into inventory or resold.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at metafuelnutrition@gmail.com.

Please include:

Your order number
A description of the issue
Clear photos of the product
Photos of the shipping packaging, when applicable

After reviewing your claim, MetaFuel Nutrition may, as appropriate, provide a replacement or refund at no additional cost.

Do not return or discard the affected product unless instructed to do so by MetaFuel Nutrition.

3. Refunds

Refunds are not provided for change of mind, dissatisfaction with taste or personal preference, ordering the incorrect product, or individual results from using a product.

Refunds may be issued when:

An item arrives damaged or defective
An incorrect product was shipped
An order cannot be fulfilled by MetaFuel Nutrition
A refund is otherwise required by applicable law

If a refund is approved, it will be issued to the original payment method. Please allow 5–10 business days after the refund is processed for it to appear on your account, depending on your financial institution.

4. Exchanges

Due to the consumable nature of our products, we do not accept exchanges.

If MetaFuel Nutrition shipped an incorrect or damaged product, please contact us within 7 days so we can review the issue and determine the appropriate resolution.

5. Order Cancellations

Orders may be canceled within 24 hours of purchase only if the order has not yet been processed, fulfilled, or shipped.

Once an order has entered fulfillment or has shipped, it cannot be canceled, returned, or refunded, except in the circumstances described in this policy.

6. Subscription Orders

For subscription purchases:

Subscriptions may be canceled or modified before the next order is processed.
Customers are responsible for managing or canceling subscriptions before the applicable renewal or processing date.
Once a subscription order has been processed or shipped, it is considered a consumable-product sale and cannot be returned or refunded, except for damaged, defective, or incorrect items or as otherwise required by law.

Canceling a subscription prevents future eligible orders but does not cancel an order that has already been processed.

7. Shipping Issues

MetaFuel Nutrition is not responsible for delays caused by the shipping carrier. If an order is reported as lost or shows delivery issues, please contact us so we can review the shipment and assist with the appropriate next steps.