Refund policy

Return & Refund Policy

Last Updated: 04/12/2026

At MetaFuel Nutrition, LLC, we stand behind the quality of our products and want you to feel confident in your purchase. If you are not fully satisfied, we’re here to help.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • Item must be returned within 30 days of delivery
  • Product must be unused, unopened, and in original packaging
  • Proof of purchase (order number or receipt) is required

We reserve the right to refuse returns that do not meet these criteria.

2. Non-Returnable Items

For safety and hygiene reasons, we do not accept returns on:

  • Opened or used supplements
  • Items marked as final sale
  • Gift cards

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at metafuelnutrition@gmail.com.

Include:

  • Your order number
  • Photos of the product and packaging

We will replace the item or issue a refund at no additional cost.

4. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Please allow 5–10 business days for processing

Original shipping costs are non-refundable unless the return is due to our error.

5. Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping service
  • MetaFuel Nutrition is not responsible for lost or missing return shipments

6. Exchanges

We do not offer direct exchanges. If you would like a different product, please return the original item (if eligible) and place a new order.

7. Order Cancellations

Orders may be canceled within 24 hours of purchase if they have not yet been processed or shipped.

8. Subscription Orders (If Applicable)

If you enroll in a subscription:

  • You may cancel or modify your subscription at any time before the next billing cycle
  • Once an order is processed, it cannot be canceled or refunded

9. Contact Information

For any return or refund inquiries, please contact us:

MetaFuel Nutrition, LLC
metafuelnutrition@gmail.com
305-338-3571