Shipping policy

Shipping & Delivery Policy

Last Updated: 04/12/2026

At MetaFuel Nutrition, LLC, we are committed to delivering your order quickly, safely, and efficiently.

1. Order Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays)

  • Orders placed after cutoff times may be processed the next business day

  • During high-volume periods, processing times may be slightly extended

Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times (U.S.)

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Delivery times are estimates and may vary depending on the carrier and destination.

3. Free Shipping

We may offer free standard shipping on orders over $150. Promotions are subject to change at any time.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment in real time.

5. Shipping Carriers

We partner with trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection may vary depending on your location and shipping method.

6. Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses

  • If an order is returned due to an incorrect address, additional shipping fees may apply

7. Lost, Stolen, or Delayed Packages

MetaFuel Nutrition is not responsible for lost or stolen packages once they are marked as delivered by the carrier.

If your package is delayed, lost, or marked as delivered but not received, please:

  • Contact the shipping carrier directly

  • Then contact us at [Insert Email Address] so we can assist where possible

8. Damaged Shipments

If your order arrives damaged:

  • Contact us within 7 days of delivery

  • Provide your order number and photos of the damaged item

We will work quickly to resolve the issue with a replacement or refund.

9. International Shipping

We may offer international shipping to select countries.

  • Delivery times vary by location

  • Customers are responsible for any customs duties, taxes, or import fees

10. Contact Information

If you have any questions about shipping or delivery, please contact us:

MetaFuel Nutrition, LLC
metafuelnutrition@gmail.com
305-338-3571